BUSINESS & PROJECT MANAGEMENT & VIRTUAL OFFICE SERVICES

Virtual Personal Assistant
Serendipity Business is capable of handling all aspects of business, whilst working either in or out of the office. Perhaps there are times when the business is busier than usual and you could do with the extra help short term without the worry of contracts and commitment. Whatever the criteria, with the powers of the internet, most things, including responding to emails, dealing with accounts or designing promotional material, can all be done anywhere, so there really is no need to take up precious desk space. Some of the services we can provide include:
BUSINESS SUPPORT & PROJECT MANAGEMENT
  • ​Social Media & Website Support - Serendipity will help you stay one step ahead by keeping your social media pages and website up-to-date.
  • Project Management and Business Development - Perhaps a project needs overseeing to achieve specific goals, or maybe your business plan needs work and you're looking to cultivate new working relationships.
  • Trouble-shooting & Mentoring - Could it be that the business needs a fresh pair of eyes to help you identify problem areas that need work and solutions. Or are you struggling to see the wood for the trees. It's always useful to have someone to bounce ideas off and get some help moving things in the right direction.
  • Creative Design: Websites, Brochures, Newsletters, Digital Publishing - Do you need a new website, does your existing one need a revamp or do you need a new company brochure? We have the experience to make sure you have the right marketing material in place to get your business noticed across a wide variety of marketing platforms!​ 
  • Direct Marketing - Sales Calls, Mail Campaigns, Data Analysis, and Market Research - Using tried and tested methods to build your client base and grow your business.​​
  • Copy Writing: Press Releases, Brochures, Emails, Newsletters, Websites and more - We  can manage all your copy; from handling your press releases, to writing your editorial content for your website.
  • Event Management: Launch Parties, Seminars, Trade Shows, Hospitality Days, Reunions - We take care of everything; including venue and supplier research, function planning, designing invites and powerpoint presentations, managing payments, on-the-day hosting and support and post event follow-ups.
OFFICE MANAGEMENT
  • ​​​​General Admin and Clerical Duties - Includes checking emails, taking calls, dealing with correspondence, filing, etc.
  • Diary Organisation and Time Management - From booking appointments and meeting planning to follow up.
  • Book-keeping and Invoicing - Send out statements, chase late payers, and take care of the banking; all you need to keep on top of your finances.
  • ​Arranging UK or Overseas Travel - A business meeting which isn't quite so local? Every last detail can be dealt with.
  • Organising the Office - From help with implementing new filing systems to office de-cluttering or relocation
  • Researching Quotes and Utilities - There's nothing worse than wasting hours talking to these guys but I'll happily find you the best insurance quotes, the most competitive energy supplier, source a new phone or change your broadband provider.
  • Vehicle Maintenance - Do you have a fleet of company cars or work vehicles which need regular servicing and insuring. We'll arrange your cars' services or mots, source a new vehicle or just get yours cleaned!

Software Tools, Apps, Media and Design Platforms!

Serendipity has training and experience across a wide variety of software, media and design platforms including the following:
  • Websites: Squarespace, Weebly, Wordpress, Wix, 
  • Social Media: Facebook, Twitter, Instagram, Pinterest, GooglePlus, Hootsuite
  • Design: Adobe Photoshop, Illustrator, CorelDraw, Publisher
  • PC & Mac: Microsoft Office, Microsoft Teams, Outlook, OneDrive,  OSMac, Entourage, iCloud, Pages, Photos, 
  • Accounts: Sage, Wave, Kashflow, Quickbooks
  • Other: Evernote, Google Drive, Gmail, Dropbox, Toggledesk, Skype, Paypal, McAfee, Norton, Brewman, Eventbrite, SurveyMonkey. Mailchimp
If you have other requirements that you would like help with which aren't listed, please don't hesitate to discuss them with us. So long as they are ethical and legal, we're happy to do our best to help. Please also note that we're happy to work from your office premises if that is preferred.
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SERENDIPITY. . . THAT UNEXPECTED MEETING THAT CHANGES YOUR LIFE